FAQ

PRINTED GARMENTS

Can you print more than 4 colours?

We certainly can. Our printer can produce over 100,000 colours but we can ***no longer print white ink and onto black or dark colour garments.***

What resolution do I set my images/photographs to?

We recommend to set your resolution to 300dpi. If you want us to print in a small area you may get away with printing from 150dpi but the outcome will not be as sharp.

What is colour matching like on DTG prints?

DTG can produce over 100,000 colours. Reproducing photographs, intricate full colour designs and illustrations are possible with DTG printing. Although the DTG printer cannot match pantone PMS colours, we have DTG colour swatches available so we can match as close as possible to the intended colour.

What is your maximum printable area?

Our maximum printable area is width 35.56cm x height 39cm (printed in one pass but we can print on certain areas of the garment. Please visit our Custom Printing page here.

What do I do once I receive my newly printed garments? Washing option?

We recommend you wash your printed garment before use. It is important whenever you wash the garment to turn it inside out and wash in cold water with a not so strong detergent.  Also iron inside out, not on the printed side.

Can I supply my own garments for printing?

Yes you can, however we will need to find out what the garment is made out of ie. fabric type and weave. We will also need to do a print test. Our garments are from AS Colour and 90% of their range are printable.

What type of garments or fabrics I cannot print on?

Garments that have wide weave patterns, holes, or non flat surfaces are not recommended for printing. Fabrics that have low cotton content and 100% polyesters can cause printing problems, however we can print on 100% cotton canvas ie. Our carrie canvas bag.

What artwork formats do you accept?
Vector/Raster/Photograph Type: png, jpg, ai, eps and high resolution pdf.

Resolution: 300dpi. Please click on Artwork Guidelines for more information.

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